Operators of Tech Support Scam Settle FTC Charges Fraudsters used pop-up ads to trick consumers into buying unnecessary tech support services As part of its ongoing crackdown against tech support scams, the Federal Trade Commission has obtained settlements with a group of St. Louis-based defendants who used deceptive Internet pop-up ads to trick consumers into… Read More

CONSUMER FINANCIAL PROTECTION BUREAU TAKES ACTION AGAINST FAY SERVICING FOR FAILING TO PROVIDE MORTGAGE BORROWERS WITH PROTECTION AGAINST FORECLOSURE Fay Servicing to Pay up to $1.15 Million to Borrowers Harmed by Illegal Servicing Practices Washington, D.C. – The Consumer Financial Protection Bureau (CFPB) today took action against mortgage servicer Fay Servicing for failing to provide… Read More

FTC Returns Money to Victims of Auto Loan Modification Scheme The Federal Trade Commission is mailing 288 checks totaling more than $109,000 to people who paid an up-front fee to Regency Financial Services, which promised to get them better terms for their auto loans. According to the FTC, the company and its CEO, Ivan Levy,… Read More

The U.S. Department of Education has  announced that it is postponing  “until further notice” the July 1, 2017 effective date of various provisions of the “borrower defense” regulation issued last November.  One of these provisions is a ban on arbitration agreements and class action waivers.  The Department’s Federal Register notice lists the specific provisions, which… Read More

FOR IMMEDIATE RELEASE: June 22, 2017 CONTACT: Office of Communications Tel: (202) 435-7170 CONSUMER FINANCIAL PROTECTION BUREAU SPOTLIGHTS BORROWER COMPLAINTS ABOUT STUDENT LOAN SERVICERS MISHANDLING PUBLIC SERVICE LOAN FORGIVENESS PROGRAM Consumer Bureau Launches “Certify Your Service” Campaign to Help Teachers, First Responders, and Other Public Servants Stay on Track Washington, D.C. – The Consumer Financial Protection… Read More

Some people have gotten an email that claims to be from Maureen Ohlhausen, the FTC’s Acting Chairman. But it’s not. The email asks you to give your bank account information – so, it says, you can get money from the government’s settlement with Western Union. The email is a scam to steal your financial information.… Read More