Contact Us

Contact Us


  • April 2017
  • March 2017
  • February 2017
  • January 2017
  • December 2016
  • November 2016
  • October 2016
  • September 2016
  • August 2016
  • July 2016
  • June 2016
  • May 2016
  • April 2016
  • March 2016
  • February 2016
  • January 2016
  • December 2015
  • November 2015
  • October 2015
  • September 2015
  • August 2015
  • July 2015
  • June 2015
  • May 2015
  • April 2015
  • March 2015
  • February 2015
  • January 2015
  • December 2014
  • November 2014
  • October 2014
  • September 2014
  • August 2014
  • July 2014
  • June 2014
  • May 2014
  • April 2014
  • March 2014
  • February 2014
  • January 2014
  • December 2013
  • November 2013
  • October 2013
  • September 2013
  • August 2013
  • July 2013
  • June 2013

  • Areas & Topics

    Frquently Asked Questions

    Our Office Location

    Edelman, Combs, Latturner, & Goodwin, LLC

    20 South Clark Street
    Suite 1500
    Chicago, IL 60603
    Phone: 312-739-4200
    Fax: 312-419-0379

    E-mail Us  |  Chicago Law Office

    Edelman Combs Latturner Goodwin's facebook page   Edelman Combs Latturner Goodwin's Twitter Page   Edelman Combs Latturner Goodwin's Google Plus Page

    Tech businesses accused of duping computer users — common complaint

    Tech Support Operators Settle FTC, State of Florida Charges They Misled Consumers

    Defendants Will Surrender Assets, Be Prohibited From Making Misrepresentations Involving Tech Support


    The Federal Trade Commission and the State of Florida have obtained settlements with a group of defendants who participated in a tech support scheme that allegedly defrauded thousands of consumers out of millions of dollars.

    The defendants who have agreed to settle the action against them are Amit Mehta; Boost Software Inc.; Success Capital, LLC and Elliot Loewenstern; and Jon Paul Holdings, LLC and Jon-Paul Vasta. The settlement orders include several provisions barring future misconduct by the defendants.  For instance, one order bans Loewenstern and Success Capital from the tech support industry and other orders prohibit Mehta and Boost Software from upselling or selling leads related to tech support.

    “These defendants deceived consumers and used high-pressure sales tactics to convince them that their computers required tech support products,” said Jessica Rich, Director of the FTC’s Bureau of Consumer Protection.  “I’m pleased these settlements will keep the defendants out of the tech support scam business.”

    The FTC’s complaint, filed in 2014 as part of a group of actions against Florida-based tech support schemes, alleges that the defendants used software designed to trick consumers into thinking there were problems with their computers, and then directed them to telemarketers who subjected those consumers to high-pressure deceptive sales pitches for tech support products and services. The FTC and State of Florida charged that the defendants violated the Telemarketing Sales Rule and the FTC Act, along with the Florida Deceptive and Unfair Trade Practices Act.

    The settlement orders include judgments against the defendants totaling more than $37 million, which will be suspended after they pay a total of approximately $236,000 and surrender the corporate assets. The judgments are suspended due to the defendants’ inability to pay and will be lifted with the full amounts due if any of the defendants’ financial disclosures were incorrect or incomplete.

    Litigation continues against co-defendants Mark Donohue, Vast Tech Support, LLC, and OMG Tech Support, LLC.

    The Commission vote approving the stipulated final orders was 4-0. The final orders were filed in the U.S. District Court for the Southern District of Florida.

    NOTE: Stipulated final orders have the force of law when approved and signed by the District Court judge.

    The Federal Trade Commission works to promote competition, and protect and educate consumers. You can learn more about consumer topics and file a consumer complaint online or by calling 1-877-FTC-HELP (382-4357).  Like the FTC on Facebook(link is external), follow us on Twitter(link is external), read our blogs and subscribe to press releases for the latest FTC news and resources