Question: I had a door to door salesman come through offering to install insulation and pushing both a special and several hundred dollars in rebates. He presented a contract that I signed with the understanding I could cancel service right up until installation. He did not leave a copy of the contract and stated that he needed them all because they were offering a special. I called later that evening to cancel as I did not believe I qualified for the Federal income tax rebate. I was assured I did qualify and would be provided with all the forms. I called back the next day and tried to cancel yet again because I did not believe the contractor was properly registered with Xcel for me to get the Xcel rebate. Again I was assured I’d get the Xcel rebate and told the contractor would refund any amount of discounts I did not receive through tax credits and Xcel rebates.

Answer:  Under IL law a contract resulting from a door to door sales contact may be cancelled within 3 days after you receive a written contract and notice of your right to cancel.  Cancel in writing.  No reason need be given.