FTC Releases Annual Summary of Consumer Complaints Imposter scams are now the second most common source of consumer complaints Imposter scam complaints surpassed identity theft for the first time as the second most common category of consumer complaints received by the Federal Trade Commission’s Consumer Sentinel Network in 2016, according to the agency’s new Data… Read More


FTC Reaches Settlement With Nationwide Debt Relief Provider A debt relief company and its principals who allegedly misled consumers and charged illegal advance fees will be banned from those practices under a settlement with the Federal Trade Commission. According to the FTC’s complaint, United Debt Counselors LLC exaggerated how much money people would save using… Read More


Los Angeles-Based Sage Auto Group Will Pay $3.6 Million to Settle FTC Charges Allegedly Used Deceptive and Unfair Sales and Financing Tactics FOR RELEASE March 14, 2017 TAGS: deceptive/misleading conduct Automobiles Bureau of Consumer Protection Consumer Protection Sage Automotive Group – nine Los Angeles-based auto dealerships, their holding and management companies, and two individuals –… Read More


Please contact us if you are in Illinois and someone is trying to collect a private student loan on which there has been no payment for more than five years.… Read More


Please contact us if the termination date of private mortgage insurance was extended following a loan modification.… Read More


FTC Charges Online Marketing Scheme with Deceiving Shoppers “Free” and “risk-free” trials come with hidden charges The Federal Trade Commission has charged a group of online marketers with deceptively luring consumers with “free” and “risk-free” trials for cooking gadgets, golf equipment, and access to related online subscription services. According to the FTC, the defendants asked… Read More


FTC Settlement Halts Allegedly Abusive Practices by Company Collecting Debts for More Than 500 Municipalities An operation that collects debts owed to municipalities has agreed to stop engaging in allegedly illegal collection tactics under a settlement with the Federal Trade Commission. According to the FTC, American Municipal Services Corporation and its owners, Lawrence Bergman and… Read More


Please contact us if you are in Illinois or Indiana and a debt collector or debt buyer is trying to collect an old debt from you (more than 4 years on a contract for the sale of goods, such as a car, more than 5 years on a credit card in Illinois, more than 6… Read More


NetSpend Settles FTC Charges NetSpend Corporation has agreed to settle Federal Trade Commission allegations that the prepaid card company deceived people about access to funds deposited on NetSpend debit cards. The Commission vote approving the stipulated final order was 2-1, with Acting Chairman Ohlhausen dissenting and issuing a statement. Commissioner McSweeny also issued a statement.… Read More